Streak-Free Guarantee

Your Rights

as a window hero client

At Window Hero, our Streak-Free Guarantee is more than just clean windows—it’s our promise to ensure that every interaction and every service leaves you with complete satisfaction. If for any reason you’re not delighted with the results, we’ll return and make it right—no questions asked. Our goal is to give you the peace of mind that your home or business is in capable, caring hands.

We believe you deserve more than a service; you deserve an exceptional experience. As our valued client, you have the right to:

1. Be Treated with Respect and Courtesy

   • From our first conversation to the final handshake, you can expect kindness, professionalism, and care from our team.

2. Receive Clear Communication

   • Whether it’s explaining your service options, scheduling, or walking through the results, we promise to keep you informed every step of the way.

3. Expect Excellence in Every Detail

   • We take pride in delivering services with precision, whether cleaning windows, power washing surfaces, or installing gutter guards. Our team is trained to meet the highest standards every time.

4. Have Your Property Treated with Care

   • Your home or business is important to you, and it’s important to us. Our team takes every precaution to ensure your property is protected and left better than we found it.

5. Know That Your Satisfaction is Guaranteed

   • If there’s anything less than perfect, let us know, and we’ll make it right. We stand by our work, so you can feel confident in choosing us.

Your Role in a Successful Service

Great results come from teamwork. Here’s how you can help us help you:

1. Prepare the Space

   • For outdoor services, please move items like patio furniture or personal belongings from the work area. For interior services, clear the space around windows for safe and efficient cleaning.

2. Communicate Special Requests in Advance

   • If there’s something specific you’d like addressed, let us know when booking. Clear expectations help us provide the best service possible.

3. Ensure Safe and Accessible Conditions

   • For everyone’s safety, please ensure work areas are accessible and free from hazards like loose pets or blocked paths.

4. Review the Completed Work

   • We encourage you to review our work before we leave. If there’s anything you’d like adjusted, let us know right away—we’re happy to make sure everything is perfect.

5. Share Your Feedback

   • Your opinion matters. Whether it’s a glowing review or constructive feedback, your input helps us grow and ensures we continue delivering outstanding service.

Why Window Hero?

Our commitment to excellence isn’t about claiming to be “the best”—it’s about showing you what sets us apart through thoughtful care, attention to detail, and a dedication to doing the job right. The Streak-Free Guarantee is at the heart of who we are, and it’s our way of putting your peace of mind first.

Thank you for trusting Window Hero. We look forward to being your partner in keeping your home or business shining bright.