Very positive experience with Window Hero. I received a phone call regarding my inquiry within 2mins of me submitting it online. The owner called me right away and showed up to my home within an hour to give me a quote. I approved it on the spot. The service rep Michael showed up today at 830am as promised. He was super professional and walked me through his plan to get the job done. He was here for 6 hours and everything looks great. Pricing was fair and speed could not have been better.

This group is very responsive, easy to schedule, excellent follow through and the most reasonable quote I got.

Michael and Joaquin cleaned the gutters at our home today. Michael was very polite and walked around the house with me to ensure he understood all of my concerns before starting. They did a great job of cleaning the gutters and clearing the downspouts.

Window Hero did a fantastic job, they went above and beyond the n what was a very tight schedule ( I had movers coming in the same day). I highly recommend them!

First time customer and really enjoyed the experience of doing business with Window Hero. Jacob was polite and respectful. The team of two were professional and polite. They showed me before and after pictures of the gutters and did an amazing job on the house windows. I would use this service again.

Great, professional service! Was my first time but plan on regular cleanings going forward! Michael and Joaquin were very professional and personable!

These guys did a great job Power Washing. Highly recommended!

Had my windows cleaned inside and out as well as power washed the back patio and driveway. They did a great job. On time, efficient and quality work.

I had the best experience with Window Hero Southlake. Michael & Joaquin arrived & took their time to listen to all my requests. My windows & (2) patios have never looked better! Would recommend them to all my family & friends.

Great service!

Window Hero consistently delivers outstanding results. Their professionalism, attention to detail, and overall performance truly set them apart. What really stands out is the owner, Jacob. He takes the time to listen to your needs, ensures everything is clearly communicated to his team, and follows through to make sure the work is completed correctly. If you’re looking for a company that values quality, professionalism, and customer satisfaction, I highly recommend Window Hero.

Outstanding service. Timely, high quality. Friendly techs. Highly recommend.

Michael and Joaquin did an amazing, thorough job! So respectful and left everything better than they found it. 100% recommend and will be booking them again!

Michael and Ethan did a wonderful job! We have A LOT of windows and they got the job done very efficiently. Very kind and respectful. Our windows are sparkling.

Worked with Michael and Ethan at Window Hero of Southlake. They did an amazing job, very professional, personable and caring for the property. I’ve used this company for another client of mine, and now my personal home, so highly highly recommend them

Extremely nice and professional. Recommend.

UPDATE: I am revising this post and turning my original review from three stars to five stars. You can see my original post below where I had issues. But I will say the owner reached out to me the same day I made the review. He had his guys come back out the next day and re-clean all the windows and called me to confirm everything was done to my satisfaction. He apologized for not being able to come himself to take care of it, but he was out of town on another job. I appreciate the company’s desire to make the customer happy and quickly correct any oversight on their part. I am pleased with the work they did and their attention to detail. My experience began great. The owner was quick to answer my request for a quote. He came out the same day even. He was also very willing to try to get me in earlier than originally scheduled. I was trying to get my windows cleaned before putting up my Christmas decorations and he was able to make that happen. When the workers came out, they also were very kind. Very conscientious of my home and making sure they cleaned up behind themselves, not tracking stuff in on their feet when they came in, Etc. Up to that point my entire experience was great. My three star review comes from the quality of the work itself. One worker cleaned inside while another took the screens off and cleaned outside. After a while, they worked together to put the screens back on. While they were doing that, I noticed water spots all over the window. Like they had not wiped the windows down at all after hosing them off. I was told they don’t wipe the outside that the water is purified and will not leave water spots. While I found that to be true for the most part, there definitely were a few water spots still visible after everything dried. My biggest complaint, however, is the streaks I see inside on the windows. I pointed them out to the workers and they came back in to clean the smear marks again. To prevent being “that person” I didn’t stand over their shoulder and point out every smear I saw. Maybe that’s on me. Maybe I should have done that. But once they told me they had taken care of all of it. I paid them and they left. When I walked back through, I could definitely see tons of smear/streak marks on the window. It looks as if they came back through and wiped it with a less than clean microfiber cloth. I am now going to have to go back through with window cleaner and a clean microfiber or newspaper to clean the streaks/smear marks. Disappointing considering what I paid for my window cleaning. The screens look good for the most part and the tracks were mostly cleaned as well. Overall, I was disappointed that everything wasn’t dried and wiped down when it was done. But I guess that’s just the technique they use.

Michael and Joaquin did excellent work on the driveway.

Michael and Joaquin did an amazing job! I am very happy with the work they did and both of them were very professional!!

Michael showed up right on time this morning and did an excellent job. We had some screens that were a bit of a problem to remove. He treated them so carefully I was amazed. He cleaned and adjusted our gutters. He communicated well about what he was doing as the project went along and completely cleaned the area before leaving. I would definitely use Window Hero Southlake again and Michael would be my first request.